Terms and Conditions
Effective Date: February 7, 2025
Welcome to ExquisiteGemm! By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you must not use our website.
1. Acceptance of Terms
By accessing or using the website ExquisiteGemm, including browsing or placing an order, you agree to abide by these Terms, as well as our Privacy Policy and any other policies referenced on the site. If you are purchasing products on behalf of a company or organization, you warrant that you have the authority to bind the company or organization to these Terms.
2. Changes to Terms
We reserve the right to update, modify, or change these Terms at any time. Any changes will be posted on this page, and the “Effective Date” at the top of this page will be updated accordingly. It is your responsibility to review these Terms periodically to stay informed about any changes. Continued use of the website after any such changes constitutes your acceptance of the revised Terms.
3. Account Registration
To place an order with ExquisiteGemm, you may be required to create an account. By registering, you agree to provide accurate and complete information about yourself, including your name, email address, shipping address, and payment details. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- Account Security: You agree to notify us immediately if you suspect unauthorized access or use of your account. We are not liable for any loss or damage resulting from unauthorized use of your account.
4. Product Information
We make every effort to display accurate descriptions, images, and prices of our products. However, we do not guarantee the accuracy, completeness, or reliability of any product information on the website. Products may differ slightly from the images displayed, and we reserve the right to modify product prices, availability, and specifications at any time.
5. Orders and Payment
When you place an order with ExquisiteGemm, you are offering to purchase the products subject to these Terms. All orders are subject to acceptance by us. If we cannot process or fulfill your order, we will notify you and refund any payments made.
- Payment Methods: We accept major credit cards, debit cards, and secure payment gateways. Payment is processed immediately upon order confirmation.
- Order Confirmation: After your order is placed, you will receive an email confirming the details of your order, including the estimated delivery time.
6. Shipping and Delivery
We offer shipping to a variety of locations, and shipping fees will be calculated at checkout. We will make every effort to ensure timely delivery, but we are not responsible for delays caused by third-party carriers, customs, or unforeseen events.
- Shipping Time: Estimated delivery times depend on the shipping method chosen at checkout and your location. We aim to ship orders within 1-3 business days.
- Tracking: Once your order has shipped, you will receive a tracking number to follow its progress.
7. Pricing and Payments
All prices listed on ExquisiteGemm are in U.S. Dollars (USD) and exclude taxes and shipping fees, which will be calculated during checkout. We strive to provide accurate pricing; however, errors may occur. If an error is found in your order, we will notify you and adjust the pricing accordingly.
- Sales Tax: Sales tax is applied based on your location, and it will be calculated during checkout. Customers outside the U.S. may be responsible for any additional taxes, duties, or fees.
8. Return and Refunds
We are committed to your satisfaction. If you are not fully satisfied with your purchase, you may return eligible products within 30 days of receipt. Please refer to our Refund and Return Policy for complete instructions.
- Non-returnable Items: Certain items may not be eligible for return, including personalized or custom-made products. Please review product-specific return policies before making your purchase.
9. Limitation of Liability
To the fullest extent permitted by law, ExquisiteGemm will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or the products purchased from it, including but not limited to lost profits, data loss, or business interruptions.
- Product Limitations: While we make every effort to ensure the quality of our products, we do not guarantee that the products will meet your expectations or that defects will not occur.
10. Intellectual Property
The content on ExquisiteGemm, including all text, images, logos, and designs, is the property of ExquisiteGemm and is protected by copyright, trademark, and other intellectual property laws. You are not permitted to reproduce, distribute, or use any content from our site without explicit permission.
11. Privacy and Security
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you consent to the practices outlined in our Privacy Policy.
- Data Protection: We employ industry-standard security measures to protect your personal and payment information. However, we cannot guarantee the security of information transmitted over the internet.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state of Wisconsin. Any disputes arising from the use of our website or these Terms shall be resolved in the courts located in Wisconsin.
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please do not hesitate to contact us:
ExquisiteGemm
Email: info@exquisitegemm.com
Phone: 586-649-4822
Address: 3125 Ritter Avenue, Milwaukee, Mississippi, Wisconsin, United States
Thank you for choosing ExquisiteGemm. We value your business and are committed to providing high-quality products and excellent customer service.
