Privacy Policy
Effective Date: February 7, 2025

At ExquisiteGemm, we value the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, protect, and disclose personal information when you visit our website or make a purchase. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of personal information to enhance your shopping experience and improve our services. This includes:

  • Personal Identification Information: Name, email address, mailing address, phone number, and payment information provided during the purchase process.
  • Non-Personal Identification Information: Browser type, device type, IP address, and browsing history on our site.
  • Cookies and Tracking Technologies: We use cookies to personalize content, analyze website traffic, and improve user experience. Cookies are small files stored on your device. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

The information we collect is used for various purposes, including:

  • To Process Transactions: We use your personal information to complete your purchases, process payments, and provide customer support.
  • To Improve Our Website: We analyze website usage to improve design, functionality, and the products we offer.
  • Marketing and Communications: We may send promotional emails, newsletters, or special offers based on your consent or previous interactions. You can opt-out of marketing communications at any time.
  • Customer Service: Your information helps us respond to inquiries and resolve issues related to your orders or experience with our website.

3. How We Protect Your Information

We implement a variety of security measures to ensure your personal information is secure. These include encryption, firewalls, and secure payment gateways. However, please be aware that no system is entirely secure, and while we strive to protect your data, we cannot guarantee 100% security.

  • Payment Security: All payment transactions are processed through a secure payment gateway. We do not store credit card details on our servers.
  • Data Encryption: Sensitive data is encrypted during transmission using Secure Socket Layer (SSL) technology.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

  • Third-Party Service Providers: We may share your information with trusted third-party providers who assist with our business operations, such as payment processing, shipping, and marketing. These service providers are required to maintain confidentiality and use your data only for the purpose they were hired for.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Your Data Protection Rights

You have certain rights regarding your personal data, including:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You can request the restriction of processing of your personal data in specific situations.
  • Right to Data Portability: You have the right to request your personal data in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: If we rely on your consent for processing data, you can withdraw consent at any time.

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to external websites. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the revised date will be shown at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

ExquisiteGemm
Email: info@exquisitegemm.com
Phone: 586-649-4822
Address: 3125 Ritter Avenue, Milwaukee, Mississippi, Wisconsin, United States

Thank you for trusting ExquisiteGemm with your personal information. We are committed to maintaining your privacy and providing a safe online experience.